Terms & Conditions

 

Terms:	All items are priced F.O.B. QUALITY C.C. own warehouse of its choice, net 30 days for established accounts. No merchandise will be shipped if your account has gone 60 days without payment. Merchandise will be shipped when past due balance is paid in full.  Deductions from any invoice without written authorization from QUALITY C.C. are not permitted. Any order held by the factory over 15 days at customer's request will be invoiced and must be paid within terms.
New Accounts:	To establish/open account, please submit bank reference, three current open account references, complete Credit Application Form, and allow 5 work days after receipt for processing.
Orders & Revisions:	Confirmation of an order via fax or mail is required for all purchase orders. Any change made after an order is processed is subject to additional charges and delays.
Cancellations:	In the event of a cancellation, QUALITY C.C. reserves the right to charge purchaser for all materials.
Availability of Materials:	QUALITY C.C. does not guarantee the availability of materials or other items shown in this Website price list and catalog.  The manufacturer of those materials may discontinue or make unavailable their products without notice.
Freight:	All merchandise is F.O.B. QUALITY C.C. own warehouse of its choice.  All merchandise will be shipped collect unless otherwise specified.  If you have a carrier that you prefer, please state that carrier on your order so that your discount will apply, otherwise your order will be shipped the best and cheapest way. QUALITY C.C. carefully inspects all the finished products prior to the shipment.  When carrier accepts the shipment, the factory is released of any damage or loss claims. All merchandise should be inspected by the consignee upon arrival. Claims resulting from transport must be filed with the carrier.
Claims & Returns:	Merchandise cannot be returned without our express written authorization.  Approved returns are subject to 25% restocking charge.  Actual charge will be determined after inspection of returned merchandise received. Unauthorized returns will be refused at customer's expense.  If a defect is noted, it must be reported to us no later than 5 days after shipment has been delivered. Customer must prepay all freight charges on returned merchandise. We inspect all merchandise to make sure all is in good order before shipment. When the carrier accepts shipment we are released of any damage or loss claims. The consignee upon arrival should inspect all merchandise. Any visible or concealed shipping damage must be noted on the Bill Of Landing before signing. Visible or concealed shipping damage must be reported to the freight company within its requested time period and must be claimed directly against the freight company. We are not responsible for the freight damage.

Wood Products:	Wood owes its inherent beauty to variations in color, graining, and texture in its natural state.  In the finishing process, our factories attempt to accent this beauty rather than subdue it.  Consequently, the chairs or tabletops you receive may not be a perfect color match to our samples. Similarly, there may be minor variations in color from one chair to the next or from one part of the product to the other part of the same product even though they are finished at the same time.  Because of these unique wood features, we can not accept returns or exchanges for the reasons of color variations on wood products.
Product Warranty  and Maintenance:	QUALITY C.C. Furniture Wholesale provides the original purchaser one year structural warranty for its stackable metal chairs, wooden chairs, and other metal chairs from the date of the invoice date. The upholstery material should be under upholstery materials factory's warranty. The warranty does not cover apparent damage or wear caused by abusive or abnormal use or handling of the product. Any such misuse of the product will automatically void any warranty expressed or implied from any party. More specifically, the following situations will automatically void such warranty: Tilt any chair while sitting on it. Rock any chair while sitting on it. Pull or slide any chair while sitting on it. Put fingers underneath any chair seat. Stand on any product for any purpose. Exceed the maximum weight of 250 pounds on any chair. Expose any product to water, flame, gas, and excessive heat. Any other abnormal use or handling not mentioned above.
Warnings:	Users must conduct periodic inspections to look for damage, looseness, or signs of structural fatigue occurring as a result of daily use and handling of our products. The inspections should include structural joints, corner blocks, welds and other points of stress, and fasteners (screws, nuts, bolts, etc.) which can loosen under normal contract use. If any deficiency is found, the product should be taken out of service immediately and user needs to contact dealer from whom the product was purchased. All foams are flammable under certain conditions. Do not expose foam to flame or heat such as space heaters, open flame, unprotected lights, or smoking material. When foam comes in contact with sufficient heat, combustion occurs causing smoke and gasses to be released. If such combustion occurs within an enclosed space, a danger of suffocation to the occupants exists from the depletion of oxygen. Upholstery covers may also burn and react in a similar way as foam when exposed to sufficient heat. CARE SHOULD BE EXERCISED NEAR OPEN FLAME OR WITH BURNING MATERIALS.